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Knowledge base
M-Game Support
M-Game RGB Dual | Setup Guides
7
M-Game RGB Dual | Setup for Streaming with Windows 10 and 11
M-Game RGB Dual | Setup for Streaming with macOS
M-Game RGB Dual | Setup for Console or TV Streaming with macOS
M-Game RGB Dual | Setup for Streaming with Multiple Computers
M-Game RGB Dual | Setup for Console or TV Streaming with a Windows PC
View all 7
M-Game Solo | Setup Guides
6
M-Game Solo | Setup for Streaming with Windows 10 and 11
M-Game Solo | Setup for Streaming with macOS
M-Game Solo | Setup for Console or TV Streaming with macOS
M-Game Solo | Setup for Console or TV Streaming with a Windows PC
M-Game Solo | Setup for Streaming Games with Voice Recognition on Windows 10 or 11
View all 6
M-Game | Frequently Asked Questions
7
M-Game RGB Dual | Frequently Asked Questions and Troubleshooting
M-Game Solo | Frequently Asked Questions and Troubleshooting
M-Game | My M-Game interface disconnects randomly from my computer. What do I do? (Windows)
M-Game RGB Dual and Solo | How do I connect to a USB microphone?
M-Game | How to Register your Product
View all 7
M-Game | Compatibility
2
M-Game | macOS 14 Sonoma Compatibility
M-Game | macOS 13 Ventura Compatibility
M-Game | Video Support
8
M-Game | Setup in 10 Easy Steps
M-Game | Hardware Overview
M-Game | Software Overview
M-Game | Setting Up Your Mic
M-Game | Shaping the Sound of Your Mic
View all 8
General | Getting Started
General | Technical Support
16
I need help with my product. What can I do?
MacOS MIDI Monitor Walkthrough
Windows MIDI Monitor Walkthrough
Tips & Tricks | How to Export your System Information File
Tips & Tricks | Reformatting Storage Devices
View all 16
General | Registration and Downloads
3
How do I register my product?
I am unable to register my Alto, M-Audio, Marantz Pro, or Numark product. What do I do?
inMusic Software Center | Why Isn't ALL My Software Available From the inMusic Software Center?
General | USB-MIDI Troubleshooting
5
Troubleshooting USB MIDI devices on Mac
How To Find Your Computer Specs
How to Troubleshoot Your Class-Compliant MIDI Keyboard or Controller Connection
Using a MIDI Monitor to Test a MIDI Device
Unlocking the High Performance Plan on a Windows Computer
General | Bluetooth Troubleshooting
0
General | Audio Device Troubleshooting
3
Gain Staging 101
Troubleshooting DPC Latency
How to Disable Exclusive Mode for my Audio Device?
inMusic Store Support
Placing An Order
27
What are the order processing, restrictions and shipping cutoff times?
If I place my order today, how soon will I get it? Will it ship the same day?
The product I would like to order is not available in the inMusic Store.
What are the business hours for the inMusic Store order support department?
How do I place a telephone order?
View all 27
Shipping
13
How do I track my order?
What shipping methods are offered?
What does Free Ground Shipping mean?
Do you offer free shipping to Alaska & Hawaii?
How do you calculate the shipping rate?
View all 13
Returns
11
What is your return policy?
How do I return my order?
What is your exchange policy?
Is there a restocking fee on a return order?
What is the email address to request a return, refund or price adjustment?
View all 11
Warranty & Support
6
How do I register my new inMusic Brands product?
How do I contact Technical Support?
What are the hours for Technical Support in the U.S.?
Do you offer an extended warranty program?
What's the warranty duration for my unit and how do I get service for it?
View all 6